Privacy Policy

Last updated: September 2026

This Privacy Policy explains how Best Lift ("we", "us", "our") collects, uses, and protects the personal information you share with us through this website, including our Request A Quote form, Smart Quote Builder, Track My Request page, and any direct contact with our team.

1. Information We Collect

When you use our forms, we may collect:

• Your name, email address, and phone number
• Project details you provide (building type, location, message)
• Quote Builder selections — floor count, capacity, cabin materials, and elevator speed
• Support ticket details and the tracking code generated for your request

2. How We Use Your Information

We use the information you provide to:

• Respond to your inquiry or quote request
• Prepare and send you a formal proposal
• Track and update support tickets you have raised with us
• Send transactional confirmation emails related to your submission

We do not sell or rent your personal information to third parties.

3. Data Storage & Security

Submissions are stored in our internal database and are only accessible to authorized staff through a role-restricted admin panel. We apply reasonable technical safeguards, including encrypted password storage, session-based access control, and activity logging, to protect your data from unauthorized access.

4. Cookies

This site uses only the minimum cookies necessary for core functionality, such as maintaining your session and remembering your selected language (Bangla/English). We do not use third-party advertising or tracking cookies.

5. Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you by contacting us at info@bestliftltd.com.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

7. Contact Us

If you have questions about this Privacy Policy, reach us at info@bestliftltd.com.